Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-robstown-texas.primarycareaid.com (hereafter referred to as “Personal Care Robstown Texas,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle the personal information of individuals who interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy is designed to cover various interactions, including:

  1. Account Creation and Use: When you register an account with us or log in as an authorized user, we collect and process your account information.
  2. Transactions: We securely handle payment and financial data for purchases made through our platform.
  3. Communication: We may reach out to you via email, calls, or texts/SMS for customer support, updates, newsletters, or promotional offers.
  4. Data from Interactions: We track user behavior on our website and applications using analytics tools and cookies.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide personalized services. These include:

  • Account Information: This includes usernames, passwords, and profile details.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
  • Financial Records: We maintain records of purchases, order history, and financial summaries.
  • Purchase Data: Items bought, quantities, and purchase timestamps.
  • Mobile Device IDs: Unique identifiers from your mobile devices to personalize content.
  • Location Information: Data about your geographical location when using our location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you share with us.
  • Social Media Details: If you choose to connect your social media accounts, we may access certain information from these platforms.
  • Product Preferences: Your choices and preferences regarding products and services.

We collect this data through direct user input, interactions with our platform, and automated technologies, ensuring compliance with data protection regulations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  • Enhance User Experience: Cookies help us remember your preferences, ensure secure login, and provide personalized content.
  • Analytics: We use analytics cookies to gather insights about website usage, user behavior, and campaign effectiveness.

Our cookie policy categorizes cookies into three main types:

  1. Strictly Necessary: Essential for navigating our website and providing services.
  2. Preferences: Improve your experience by remembering settings and preferences.
  3. Analytics: Help us understand how our site is used, offering insights to enhance performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws and industry best practices:

  • We retain personal data for as long as necessary to fulfill the purposes collected or as required by law.
  • Once the purpose is achieved, we securely delete or anonymize your data to ensure privacy.

Security Measures

The security of your personal information is a top priority. We have implemented robust organizational and technical safeguards to protect your data:

  • Encrypted Communication: All data transactions are encrypted to safeguard sensitive information during transmission.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or disclose personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: We aim to keep your data accurate and up-to-date, allowing you to correct any inaccuracies.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data.
  • Restriction: You can limit our processing of your personal information under specific circumstances.
  • Data Portability: We may provide your data in a structured, commonly used format upon request.
  • Objection and Non-Discrimination: You have the right to object to certain uses of your data and enjoy non-discriminatory treatment.

To exercise these rights or for data-related queries, please reach out to our privacy team at [email protected] or through written correspondence.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Us

For any privacy-related inquiries, unsubscribe requests, or questions, please contact us: